Allstate introduces auto-claims satisfaction guarantee in Texas: Allstate has rolled out a new service in Texas ... 
Allstate introduces auto-claims satisfaction guarantee in Texas 
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allstate claims news
Allstate introduces auto-claims satisfaction guarantee in Texas
Allstate has rolled out a new service in Texas called Claims Satisfaction Guarantee.
Under the new feature, if an eligible customer is dissatisfied in any way, for any reason, with the level of service received on a paid auto claim, Allstate will provide a credit to the customer’s auto-policy premium.
The caveat is that customers will have to express their dissatisfaction in writing within 180 days of the incident that triggered the claim.
Source: San Antonio Business Journal